The COVID-19 pandemic has significantly impacted everyone and almost every aspect of life. The world is dealing with challenges which were hitherto unknown and the impact of this is visible on the global economy. The Transport sector, especially public transport, has been impacted significantly by the pandemic. ASSOCHAM and Primus Partners, through this publication, have looked the public transport ecosystem in eight (8) of the largest cities and metropolitan regions in India through citizen viewpoint, expert opinion and our in-depth analysis. The focus was on gauging the impact of the pandemic on public transport and what needs to be done to bring back people’s confidence in it. The findings of the survey, views of experts and analysis are presented across five chapters of this report. Each chapter covers these aspects in detail.